To open an account with Evoca Credit Alliance bank, you can visit one of our branches or apply online through our website. You’ll need to provide identification, proof of address, and other required documentation. For more details, visit our account opening page.
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General FAQ’s
Regular FAQ’S
Frequently Asked Questions
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How do I open an account with Evoca Credit Alliance bank
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What types of accounts do you offer?
We offer a variety of accounts to suit different needs, including:
- Checking Accounts
- Savings Accounts
- Certificates of Deposit (CDs)
- Money Market Accounts
- Business Accounts
- Visit our Accounts page for a full list of options
- and detailed information.
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How do I check my account balance?
You can check your account balance through our online banking platform, mobile app, or by visiting one of our ATMs. Simply log in with your credentials to access your account details.
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How do I reset my online banking password?
To reset your password, visit the login page on our website and click on “Forgot Password.” You’ll be prompted to enter your registered email or phone number to receive a reset link. Follow the instructions to create a new password.
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How can I add or remove an account holder?
To add or remove an account holder, please visit your nearest branch with the necessary identification and documentation. Our representatives will guide you through the process.
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How do I protect my account from fraud?
To protect your account, make sure to:
- Use strong, unique passwords for online banking
- Enable two-factor authentication (2FA) for added security
- Regularly monitor your account for unauthorized transactions
- Avoid sharing personal banking information via phone or email
- If you notice suspicious activity, immediately report it to our fraud team.
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What should I do if my debit/credit card is lost or stolen?
If your card is lost or stolen, report it immediately by calling our 24/7 customer service line. We’ll block your card and issue a replacement. You can also report the issue via our mobile app.
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How do I set up alerts for my account?
You can set up account alerts for various transactions (e.g., deposits, withdrawals, low balances) through our online banking platform or mobile app. Simply log in, go to the "Notifications" section, and choose the alerts you’d like to receive.